Visitor information

To check on a patient before you arrive please call our reception on (03) 9567 9000.

COVID19 Holmesglen Private Visitor guidelines:

As always, the protection of our patients and staff is our highest priority.

In line with Victorian Government advice we are not able to accept visitors at our hospital until further notice. Visitors will not be able to attend our site unless they are:

  • the parents, guardians or carers for a patient under the age of 18
  • providing end-of-life support

Compassionate circumstances will be considered on request and will require approval of the General Manager.

We apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times. Please contact your loved one by telephone or device, and our friendly staff will support regular digital drop-ins so you can keep in touch.

Please note that we will continue to strictly enforce hand hygiene, physical distancing, mask wearing and QR sign in on arrival.

Flower deliveries are welcome.

Our reception staff can also provide further information on 9567 9000.

Low cost on-site parking, including disabled parking, is available on and around the hospital. The car park located at the front of the hospital is reserved for 2 hour short stay, a ticket is required.

A Pickup-drop off zone is also provided at the front of the hospital.

All day parking is available at the side and rear of the hospital for $6.

Buses run along South Road and stop adjacent to the hospital.

The Moorabbin train station, on the Frankston line, is a one kilometre walk west from the hospital.

Visiting hours are currently restricted. Please refer to the hospitalreception for our current visiting times.

Medication rounds are conducted at 8:00am to 9:00am, 12:00pm to 1:00pm and8:00pm to 9:00pm. During this time the nurses are dispensing and administeringmedications to the patients.

There may be a delay in answering non urgent incoming phone enquiries duringthis time.

Please discuss visiting hours with staff.

RestPeriod: 12:00pm to 2:00pm (strictly no visitors)

Withdue consideration of the health of all patients in the Intensive Care Unit,only two visitors can be accommodated at a time for each patient. Visitors tothis area must speak to a nurse before visiting a patient.

A free internet service is available to our patients and guests.

Approximate meal delivery times are as follows:

Breakfast: 8:00am to 8:30am

Morning Tea: 10:00am to 11:00am

Lunch: 12:00pm to 12:30pm

Afternoon Tea: 2:00pm to 3:00pm

Dinner: 5:00pm to 5:30pm

Supper: 7:00pm to 8:00pm

Note: This is subject to change

Flowers and gifts will be delivered to each patient’s room and vases are available on request.

Plants in soil are a health risk in a hospital and are regrettably not permitted. This is also the case for flowers in the Intensive Care Unit. Nursing staff will arrange for any flowers to be stored elsewhere while a patient is in the Intensive Care Unit and until they are transferred to a ward, or to be sent home with family.

Inpatient physiotherapy or occupational therapy is scheduled during the day either as a one on one or group session. During this time patients may be off the ward or in the rehabilitation gym. Patients cannot be visited in the gymduring their sessions. Please check before visiting your family member orfriend.

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