Visitor information

Family and friends are always welcome visitors at Holmesglen Private Hospital.

To check on a patient before you arrive please call our reception on (03) 9567 9000.

 

Car parking/ Transport

Low cost on-site parking, including disabled parking, is available on and around the hospital. The car park located at the front of the hospital is reserved for 2 hour short stay, a ticket is required.

A Pickup-drop off zone is also provided at the front of the hospital.

All day parking is available at the side and rear of the hospital for $6.

Buses run along South Road and stop adjacent to the hospital.

The Moorabbin train station, on the Frankston line, is a one kilometre walk west from the hospital.

 

Flowers and gifts

Flowers and gifts will be delivered to each patient’s room and vases are available on request.

Plants in soil are a health risk in a hospital and are regrettably not permitted. This is also the case for flowers in the Intensive Care Unit. Nursing staff will arrange for any flowers to be stored elsewhere while a patient is in the Intensive Care Unit and until they are transferred to a ward, or to be sent home with family.

 

 

Visiting Hours

COVID19 Holmesglen Private Visitor guidelines:

The safety of our patients, staff and doctors is our highest priority.

Commencing Monday 28th September, we have updated our patient visitor guidelines in line with DHHS recommendations.

  • Inpatients are allowed ONE visitor per day for up to TWO hours,
  • Commencing 12.00pm until 2.00pm.
  • Children under 18 in hospital able to have two parents or carers visit with no time limit
  • Visitors must be screened upon arrival at main reception and meet visitor entry guidelines.
  • The Screening (QR Scan) App continues and will capture details of all visitors entering the hospital,
  • including linking the visitor to patient and department visited.
  • No visitors may attend the hospital if in the last 14 days they;
    • have been in contact with a known COVID19 patient in last 14 days,
    • are being tested for and awaiting a result or are positive for COVID19 or
    • are currently unwell with any respiratory, throat, cough or fever symptoms >37.5 degrees.
  • Visitors must;
    • adhere to strict social distancing,
    • use hand sanitizer when arriving and leaving the hospital.
    • stay in the patient’s room,
    • minimise belongings brought to the hospital
    • minimize unnecessary movement around the hospital.
    • wear a hospital issued face mask while onsite (received at entry)

We understand that exceptional circumstances may exist, please contact the hospital executive or coordinator to discuss further.

Flower deliveries are welcome.

We encourage patients and visitors to call each other or video chat wherever possible.

For more information please go to: https://www.dhhs.vic.gov.au/coronavirus

Our reception staff can also provide further information on 9567 9000.

 

 General Wards

Visiting hours are currently restricted. Please refer to the hospital reception for our current visiting times. 

Medication rounds are conducted at 8:00am to 9:00am, 12:00pm to 1:00pm and 8:00pm to 9:00pm. During this time the nurses are dispensing and administering medications to the patients.

There may be a delay in answering non urgent incoming phone enquiries during this time.

Intensive Care Unit/Coronary Care Unit

Please discuss visiting hours with staff.

Rest Period: 12:00pm to 2:00pm (strictly no visitors)

With due consideration of the health of all patients in the Intensive Care Unit, only two visitors can be accommodated at a time for each patient. Visitors to this area must speak to a nurse before visiting a patient.

 

WiFi

A free internet service is available to our patients and guests.

 

Patient meal times

Approximate meal delivery times are as follows:

Breakfast: 8:00am to 8:30am

Morning Tea: 10:00am to 11:00am

Lunch: 12:00pm to 12:30pm

Afternoon Tea: 2:00pm to 3:00pm

Dinner: 5:00pm to 5:30pm

Supper: 7:00pm to 8:00pm

Note: This is subject to change

 

Physiotherapy and occupational therapy

Inpatient physiotherapy or occupational therapy is scheduled during the day either as a one on one or group session. During this time patients may be off the ward or in the rehabilitation gym.Patients cannot be visited in the gym during their sessions. Please check before visiting your family member or friend.

 

 

Our Assistance

... ... ... ... ...